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FAQ
Exchanging email addresses
I'm far too important to read all this rubbish! I just want to know how to swap email addresses with [whoever]...
Oh, come on, you're taking the mickey.

Login and Registration Issues
Why can't I log in?
Why do I need to register at all?
Why do I get logged off automatically?
How do I prevent my username from appearing in the online user listings?
I've lost my password!
I registered but cannot log in!
I registered in the past but cannot log in anymore!

User Preferences and settings
How do I change my settings?
The times are not correct!
I changed the timezone and the time is still wrong!
My language is not in the list!
How do I show an image below my username?
When I click the email link for a user it asks me to log in.

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
How do I add a signature to my post?
How do I create a poll?
How do I edit or delete a poll?
Why can't I access a forum?
Why can't I vote in polls?

Formatting and Topic Types
What is BBCode?
Can I use HTML?
What are Smileys?
Can I post Images?
What are Announcements?
What are Sticky topics?
What are Locked topics?

User Levels and Groups
What are Administrators?
What are Moderators?
What are Usergroups?
How do I join a Usergroup?
How do I become a Usergroup Moderator?

Private Messaging
I cannot send private messages!
I have received a spamming or abusive email from someone on this board!

phpBB 2 and other software Issues
Who wrote this bulletin board?
Why isn't X feature available?
Whom do I contact about abusive and/or legal matters related to this board?

 

Exchanging email addresses
I'm far too important to read all this rubbish! I just want to know how to swap email addresses with [whoever]...
Calm down, dude/dudette. Chill. I mean it. There are four things you need to do. First, register with the site - there's a 'Register' link up there at the top-right of the page. Make sure you use an email address that you don't mind [whoever] knowing. Next, log in to the site with the details you gave when you were registering. (The 'Log in' link is at the top left of the front page.) Then, go to your 'Profile' and set 'Always show my email link' to 'Yes'. Finally, make a posting - just say 'Hello' if you can't think of anything else. Depending on how [whoever] views the site, as long as they too are logged in they will now either see your name as a link in all of your postings which can be used to send you an email* or a button at the bottom of each of your postings that achieves the same thing. Just head back to the BBC (or wherever) and tell them to email you through here. 'Simples. [click]' (*This doesn't let them, or anyone else, see your actual email address, but you *do* get to see theirs when they email you. They only see your address if you choose to reply.)
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Oh, come on, you're taking the mickey.
Alternately, you can just post a message as a 'Guest' with your email address in it. Just remember to say who you are - it's only polite. Remember, though, this way everybody gets to see your address...
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Login and Registration Issues
Why can't I log in?
Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.
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Why do I need to register at all?
You don't; Guests are free to post on the board, with a couple of minor restrictions - Guest postings are limited to containing no more than one link, and can only have references to images that are local to the site. However, registration will give you access to additional features not available to Guest users such as alternate views of the site, email notifications, emailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so. If you decide to go ahead and post as a 'Guest' then remember that it's polite to sign your postings so people know who they're talking to... ;-)
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.

If you're doing everything properly, and still find yourself being logged out randomly, are you using 'Google Cache' or a similar product? If so, then disable it for this site and all should be well.
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How do I prevent my username from appearing in the online user listings?
In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user.
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I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
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I registered but cannot log in!
First check that you are entering the correct username and password; remember that they are case-sensitive. If they are okay then contact the board administrator. (Peet42@Netscape.net) It's possible that your account was mistaken for a 'Bot' by the automatic protection system we have in place and 'pruned'.
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I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or we have deleted your account for some reason. If it is the latter case then perhaps you did not post anything? We may periodically remove users who have not posted anything to remove 'Bots' and reduce the size of the database. Try registering again and get involved in discussions.
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User Preferences and settings
How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (shown at the top of each page). This will allow you to change all your settings.
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.
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My language is not in the list!
Sorry, 'Mustardland' only operates in English, although you are free to make postings in other languages.
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How do I show an image below my username?
These 'Avatar' images have been disabled in 'Mustardland', but you can always link to an external image when signing your posts if you so choose. (Although offensive images will be removed...)
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When I click the email link for a user it asks me to log in.
Sorry, but only registered users can send email to people via the built-in email form. This is to prevent malicious use of the email system by anonymous users.
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Posting Issues
How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
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How do I edit or delete a post?
Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.
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How do I add a signature to my post?
To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form. Remember that signatures can look very repetitive so please try to avoid large/animated images or gratuitous advertising; basically if it bugs people it'll be removed.
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How do I create a poll?
Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll
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Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them.
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Why can't I vote in polls?
Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights.
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Formatting and Topic Types
What is BBCode?
BBCode is a special implementation of HTML, and the only form of formatting permitted in 'Mustardland'. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page.
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Can I use HTML?
No.
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What are Smileys?
Smileys, or Emoticons, are small graphical images (occasionally sheep-shaped!) which can be used to express some feeling using a short code, e.g. :-) means happy, :-( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
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Can I post Images?
Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use the BBCode [img] tag.
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What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. At the moment only Peet (the Administrator) can post Announcements.
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What are Sticky topics?
Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum.
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What are Locked topics?
Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons.
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User Levels and Groups
What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, herding sheep etc. They also have full moderator capabilities in all the forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people posting abusive or offensive material. (On most boards they are also charged with preventing users from going off-topic, but this sort of activity is positively encouraged in Mustardland... ;-D)
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What are Usergroups?
Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc.
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How do I join a Usergroup?
To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons.
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How do I become a Usergroup Moderator?
Usergroups are initially created by the board administrator who also assigns a board moderator. If you are interested in creating a usergroup then your first point of contact should be the administrator, so try dropping them an email. (Peet42@Netscape.net)
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Private Messaging
I cannot send private messages!
Private messages are disabled on 'Mustardland'. It was a policy decision that as much on-board communication as possible should be publicly visible, to reduce the chances of harassment of other posters or inappropriate attentions to minors.
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I have received a spamming or abusive email from someone on this board!
We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator (Peet42@Netscape.net) with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action.
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phpBB 2 and other software Issues
Who wrote this bulletin board?
This board is based in large part on software produced, released and copyrighted by phpBB Group, made available under the GNU General Public License. Mustardland-specific features and extensions are by Bob Christie and Peet McKimmie.
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Why isn't X feature available?
The original software was written by and licensed through phpBB Group. If you believe a feature would be advantageous to a wider audience then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there. If the feature is trivial or just very Mustardland-specific then ask Peet or Bob on-site and see what they think...
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Whom do I contact about abusive and/or legal matters related to this board?
You should contact the administrator of this board. (Peet42@Netscape.net) Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.
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